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Embrace Smart Technologies to Win Back Guests

Technology has taken over all industries across the globe. You can see the hold of numerous technologies in hotels automating processes that were once completed manually. This includes ordering things for hotels such as DZEE products, fresh produce, new furniture, and so much more. All of this is done through a screen on your mobile. Then you have websites and digital marketing that allows hotels to find potential guests across the globe. If any information is required by guests, they can watch more videos regarding the processes or find the related data. There are numerous hotel technologies that are being used by various hospitality establishments to win back guests. With time you find more hotels embracing smart technologies to win back guests. What are those technologies? Let’s find out!

Specified Hotel Apps

When a guest has everything, they need at the “tap” of their fingers, it makes life and getting things done easier.

One of the biggest revolutions of the 21st century was the internet and all businesses going online with their website. But when smart mobiles came about with brand-specific apps, that is when the competition got really tough. Leave your guests no choice but to remember you with your hotel-specific app with all options from the latest information and deals to booking options and keeping track of the booking.

A hotel with a specified app allowing customers to create personal accounts makes them a part of the hotel’s family. When making a booking the next time, they prefer visiting and retrieving information from the app rather than starting research from scratch.

Online Check-in

One of the guest’s favorite hotel technologies is getting to check-in at their own convenience.

This is the perfect technology not only for guests but also for your hotel staff. The guests are attracted with the ease of the process, and it is easier for the hotel staff to keep track of the information saved digitally at any point of time. This streamlined things for your hotel and your guests know that they are the ones in control of everything. It also is a great alternative for families who just don’t have the time to stand in queues with wailing kids making things more stressful.

As hotels embrace smart technologies to win back guests’ they should also focus on creating a making process smarter for themselves. It frees up time for your staffs time to focus on making the guest experience even better. Such as managing those wailing kids while the parents check in, offering upgraded services, and so much more.

 

Smarter Hotel Technologies

Smart technology has made it into most guests’ homes, having similar technologies in hotels lets guests know you are in sync with the times.

Automating the guest experience from start to end with IoT devices adds to the hotel’s appeal. This includes smart locks, keyless entries, voice-activated controls, smarter TCs, smart light adjustments, and so much more. These smart technologies in hotels give your hotel the edge over your competitors. It feels more luxurious and the guests are wowed by the automated services that allow them to take care of minimal things around them.

Win back guests by letting them know you are up with the times. And create an experience for them that makes them want to visit you again the next time.

Win Back Guests Smartly

The hospitality industry has seen a bloom in hotel technologies that have taken everyone by storm; if you don’t keep up, you will fall behind in the race.

Upgrading technologies in hotels is something guests are expecting from most hotels. The above-mentioned are some of the basic hotel technologies that most guests look forward to when visiting anywhere across the USA. By embracing and properly marketing these technologies, you can win back guests.

As hotels embrace smart technologies to win back guests, what technology do you think makes the most difference? Let us know in the comments below!

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